DE
Online
"Mastering conflicts and difficult conversations with confidence" (Online)
Online seminar for the entire practice team
Prof. Dr. med. Dr. med. dent.
Thomas Kis
Kommunikationsexperte
Thomas Kis
Kommunikationsexperte
Location:
Date:
Available immediately
No.:
online-1531
Price:
-
CHF 60.00 (excl. VAT)
CREDITS
1
6
MyPoints!
DE
Online
"Mastering conflicts and difficult conversations with confidence" (Online)
Online seminar for the entire practice team
Prof. Dr. med. Dr. med. dent.
Thomas Kis
Kommunikationsexperte
Thomas Kis
Kommunikationsexperte
Location:
Date:
Available immediately
No.:
online-1531
Price:
-
CHF 60.00 (excl. VAT)
CREDITS
1
6
MyPoints!
DE
Online
"Mastering conflicts and difficult conversations with confidence" (Online)
Online seminar for the entire practice team
Prof. Dr. med. Dr. med. dent.
Thomas Kis
Kommunikationsexperte
Thomas Kis
Kommunikationsexperte
Location:
Date:
Available immediately
No.:
online-1531
Price:
-
CHF 60.00 (excl. VAT)
CREDITS
1
6
MyPoints!
Focus of the intensive seminar
This is how misunderstandings and differences arise: When people work and talk to each other, differences of opinion and conflicts cannot be avoided. They are even necessary in order to learn new things and develop further. However, clumsy handling of such differences can also severely impair teamwork and the working atmosphere. In this intensive course, you will learn ... ... how to discuss and resolve differences of opinion, ... how to recognize conflicts in good time and deal with them in a solution-oriented manner ... how to defuse and resolve tricky situations.
You will benefit from this:
Aim of the seminar: Satisfied patients, employees and bosses through confident handling of challenging situations.
- Resolving differences of opinion constructively
- Approaching and dealing with conflicts correctly
- Staying cool and reacting quick-witted even in tricky situations
This is how misunderstandings and differences arise: When people work and talk to each other, differences of opinion and conflicts cannot be avoided. They are even necessary in order to learn new things and develop further. However, clumsy handling of such differences can also severely impair teamwork and the working atmosphere. In this intensive course, you will learn ... ... how to discuss and resolve differences of opinion, ... how to recognize conflicts in good time and deal with them in a solution-oriented manner ... how to defuse and resolve tricky situations.
You will benefit from this:
- You will be able to resolve differences of opinion confidently.
- You will have a practice atmosphere in which both team members and patients feel comfortable.
- You will feel more relaxed and confident in your day-to-day dealings with people.
Aim of the seminar: Satisfied patients, employees and bosses through confident handling of challenging situations.
