The reception desk on the phone is your practice's calling card - take advantage of this opportunity! An easy-to-learn technique - efficient and targeted. Most patients have their first contact with your practice on the telephone. The opportunity to leave a good first impression of your practice is unique. Even long-term patients can be retained as customers by a friendly, helpful and professional telephone service . Your professionalism builds trust. In this seminar, your staff will learn how to handle the telephone in a professional, friendly and efficient manner. They will also learn strategies for successfully dealing with stressful situations and problems.

A must for every modern dental practice.
- Theoretical basics and conversation techniques
- Practical exercises on the telephone
- Checking the techniques learned

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