DE
Online
The path to a "unique" dentist (Online)
How to accompany your patients as a team and retain them in the long term.
Hansruedi Stahel
Kommunikationsexperte
Kommunikationsexperte
Location:
Date:
Available immediately
No.:
online-1696
Price:
-
CHF 90.00 (excl. VAT)
CREDITS
2
9
MyPoints!
DE
Online
The path to a "unique" dentist (Online)
How to accompany your patients as a team and retain them in the long term.
Hansruedi Stahel
Kommunikationsexperte
Kommunikationsexperte
Location:
Date:
Available immediately
No.:
online-1696
Price:
-
CHF 90.00 (excl. VAT)
CREDITS
2
9
MyPoints!
DE
Online
The path to a "unique" dentist (Online)
How to accompany your patients as a team and retain them in the long term.
Hansruedi Stahel
Kommunikationsexperte
Kommunikationsexperte
Location:
Date:
Available immediately
No.:
online-1696
Price:
-
CHF 90.00 (excl. VAT)
CREDITS
2
9
MyPoints!
Hansruedi Stahel left home at the age of 16, dropped out of school and began his "career as a dishwasher" in Geneva. He got to know many people in his life. Back then as "the last one" in the hierarchy chain and later for 28 years as Director of Operations in a pharmaceutical company. People became his subject. As a crisis manager, he now coaches clinics, practices, doctors and their teams. He wants to convey enthusiasm at his seminars. "We are a great team and the patients should feel that!"
Highlights:
Highlights:
- The path to becoming a great dentist I will no longer be interchangeable in the future.
- The crux of the matter with communicative receptiveness The times we live in. The receptivity.
- You can recognize the winner at the start, the loser too! Rhetoric for beginners and advanced speakers.
- Patients are patients and female patients are patients Why women have so much to say non-verbally ...and men suddenly ""go limp"".
- Communication discipline Everyone tries hard and still it doesn't work. Why?
- The perfect appraisal interview Empathy alone is not enough.
- Conflict management in the dental practice Conflicts are inevitable. How do we deal with them?
- The successful team meeting Everyone has a say. The jointly written minutes. Proof of the quality of the decisions made.
- Why do children build sandcastles? I will ask you this at the end of the seminar.
Seminar content:
What do you expect from a dentist? Certainly professional qualities. In today's world, these are no longer enough to run a successful dental practice. If you want to be successful in the future, you need to be able to communicate and be a team player. We need dentists who can generate positive competitive motivation among their staff. There are many good employees. Being good is no longer enough. The focus is on ""greatness"". Great employees don't just want to do their job. A practice that prides itself on its professional qualities is exchanged with patients in three minutes. A good image leads to uniqueness. Those who are unique are never interchangeable. What do you learn? We are people with different interests, views, goals and temperaments. These differences collide from time to time and create conflicts. The flood of information has changed the world. The first two minutes are the difference between victory and defeat. You can recognize the winner at the start, and the loser too. We learn to develop positive, promising relationship management between ourselves, the patient and especially within the practice team.
" What do you expect from a dentist? Certainly professional qualities. In today's world, these are no longer enough to run a successful dental practice. If you want to be successful in the future, you need to be able to communicate and be a team player. We need dentists who can generate positive competitive motivation among their staff. There are many good employees. Being good is no longer enough. The focus is on ""greatness"". Great employees don't just want to do their job. A practice that prides itself on its professional qualities is exchanged with patients in three minutes. A good image leads to uniqueness. Those who are unique are never interchangeable. What do you learn? We are people with different interests, views, goals and temperaments. These differences collide from time to time and create conflicts. The flood of information has changed the world. The first two minutes are the difference between victory and defeat. You can recognize the winner at the start, and the loser too. We learn to develop positive, promising relationship management between ourselves, the patient and especially within the practice team.
